Who is Mill-Tel?
Mill-Tel Inc. is a telecommunications customer service fulfillment company with offices in 5 states.
• We provide skilled labor to telecommunications providers of both residential and commercial products.
• We provide world class installation of analog and digital products to
include switched and IP telephony, High speed internet, and in home
networking.
• We provide special installation related projects to include customer
retention and non pay disconnects System audits, drop replacement and
direct sales support.
• We contract with the Primary provider of global lottery terminal and equipment installations.
• We provide commercial Installation services to several National retail companies.
Mill-Tel’s Proud History
• Mill-Tel Inc. was formed in January of 1994
• Mill-Tel Inc. is a s-corp. based out of Wichita, Kansas
• Mill-Tel Inc. has offices in the states of Nebraska, Kansas Oklahoma Arkansas and Missouri.
• Mill-Tel Inc. has been a fully operational Corporation since its inception in January of 1994.
• January 1994- First Contract awarded by Multimedia Cablevision of Kansas (Currently Cox Kansas)
• 1996-Awarded Contract to serve Sunflower Cablevision in Lawrence and Kansas City Kansas
• 1997-Awarded Contract to serve NPG Cable in St. Joseph Missouri
• 2000-Began Serving NPG in Arizona and California Markets.
• 2001-Awarded exclusive contract to perform lottery Installations for G-Tech Corporation
• 2005-Awarded Contract to serve Time Warner Cable in Kansas City Missouri
• 2006-Awarded Contract to serve Cox Communications in Northwest Arkansas
• 2006-Awarded Contract to exclusively serve Fidelity Communications in Missouri
• 2007-Awarded Contract to serve Cox Communications in Omaha Nebraska
• 2008-Awarded Contract to serve Cox Communications in Oklahoma
• 2009-Awarded Contract to serve Fidelity Communications in Oklahoma
Why Mill-Tel?
Mill-Tel Inc. is uniquely qualified to succeed in providing service to
MSO’s in large national markets. Our world-class management team
utilizes proven operational systems.
• At Mill-Tel Inc. we take pride in our Certified Installation
Technicians and Operational Support Staff. We conduct extensive
pre-employment and annual driving, background and drug screenings. All
of our residential and commercial technicians are employees and we
reward their outstanding performance with competitive pay, bonus
programs, paid training, career development programs, dental, life, and
employer matched 401(k) benefits. These industry unique benefits give
our employees a sense of accomplishment and pride. This winning
combination leads to longevity which allows us to provide superior
experienced technicians to our customers.
• Mill-Tel Inc’s training programs, which are facilitated by
our certified trainers, embrace a two-tiered approach to training. The
first tier targets our newly-hired technicians with comprehensive three
and four-week academic and practical application programs to include a
focus on safety, quality and customer satisfaction. Trainees who
successfully meet Mill-Tel’s strict training standards are provided
company uniforms, cable-specific tools, extension ladder, Smart Phone,
DSAM Meter and all safety-related equipment to include hard-hats,
safety goggles, safety vests, safety belts, and vehicle cones. Once
employed, the second tier targets incumbent technicians to provide
numerous opportunities for training in Broadband Data, Telephony and
ongoing training in safety, quality, and customer satisfaction.
• Mill-Tel Inc’s expansion into multiple regional markets
allows us to “pool” assets thus providing our customers with immediate
availability, to a large number of highly skilled technicians to
provide exceptional service in the event of work load increases,
seasonal demands and Natural disasters.
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